At this time Ella Plant Originals only ships to Canada and the United States of America. All shipping is at a flat rate and through Canada Post Standard Shipping, with no tracking. This is to ensure the most affordable shipping option possible. If you require another shipping option, please contact me at firstname.lastname@example.org, to make arrangements.
Canada $5.00 3-10 Business Days
USA $7.00 5-13 Business Days
Ella Plant Originals will process and ship your order within 3 business days upon receiving payment.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply to their order. Ella Plant Originals is not responsible for any delays due to customs.
There are no returns on earrings (for hygienic reasons) and sale items.
Only pre-approved returns will be accepted for credit and only within 14 days of purchase. Obtain approval by e-mail at email@example.com. After receiving approval, a return address will be provided. Products must be returned in their original condition and packaging by parcel post at the customers expense. A credit will be issued only after the goods are received in a satisfactory condition. No credit will be issued for any shipping costs.
DAMAGED AND LOST GOODS
Should your order become lost or damaged in transport, please send an e-mail to firstname.lastname@example.org so that I can be of immediate assistance.
Ella Plant Originals takes the protection of your privacy seriously. We will not sell or intentionally share any information provided without your prior consent.
When you purchase from our online store, as part of the process, we collect personal information, such as name, address, email address, and payment information. This information is used for the sole purpose of completing your transaction. When you provide this personal information you are implying consent to our collecting it.
At checkout, you have the option of subscribing to our emailing list. This email subscription is to keep you up to date about new products, services, discounts, and upcoming events and news pertaining to Ella Plant Originals. Again, this information will not be sold or given to a third party, without your knowledge and consent. You can unsubscribe at any time.
The website platform used by Ella Plant Originals is fully SSL encrypted. SSL or "Secure Socket Layers" is security encryption technology used to prevent the theft and interception of information submitted via online.
By visiting Ella Plant Originals you are accepting the practices of our Privacy Policies.